About Role
We are looking for a dedicated ICT Support professional to provide technical assistance and ensure efficient operation of our IT systems. The ideal candidate will be responsible for resolving technical issues, supporting end-users, maintaining equipment, and contributing to continuous improvement of ICT services.
Job Description
i)Server and database management
ii)Security Checks in case of Breach
iii)Back Up Administration (Back-ups (Manual &Automated Cloud back-ups) (Daily, Weekly)
iv)Network Management.
v) System configuration as per business requirement
vi)Recoveries
vii)Marketing Sacco Products
viii)Research on new ICT Trends
ix)Tracking and Monitoring of Assets owned by the Sacco
x)Social Media Handling and Maintenance
xi)Computer installation
xii)Reconciliation of transaction
xiv)Training other staff on ICT Operations
xv)ICT Support, Network and Troubleshooting
xvi)General User and System Support
xvii)Cybercrime Investigations
xviii) Any other duties as may be assigned from time to time